Frequently Asked Questions

Yes. All personal messages are end-to-end encrypted. Not even Galoore can read your private messages or listen to your calls.

Real-Time lets you find nearby users and events within your radius. Ghost Mode lets you browse while remaining entirely invisible to others.

Channels can be highly public, so they are not end-to-end encrypted like private chats, to allow for large-scale broadcasting and history sync.

Transactions on Galoore are handled securely by Stripe. We do not store your raw credit card numbers or highly sensitive financial information on our servers.

When Approximate mode is enabled, your map pin is randomly shifted by 500–1000 m in a different direction every time you enable Real-Time. This keeps your home or office private while still letting people find you nearby.

Yes. Go to Settings → Account → Delete Account in the app. This permanently removes your profile, messages, and all associated data from our servers. This action cannot be undone.

When you tap a profile in Real-Time and send a connection request, the other person receives a notification and can choose to accept or decline. Once accepted, you become contacts and can chat, call, or video call each other.

A verified badge confirms that the channel belongs to a real public figure, brand, or organisation. Verification is reviewed by the Galoore team. Channel owners can request it from the channel options menu.

You can purchase coin packs directly within the app using your App Store or Google Play account. Visit the Wallet in Settings to see available packs.

Coins are a virtual currency for use within the Galoore ecosystem to unlock premium content. They cannot be withdrawn as cash. However, enrolled Creators can accrue earnings from their subscribers which can be withdrawn via their Payout settings.

No, your purchased coins do not expire as long as your account remains active. If you delete your account, any remaining coin balance will be lost.